A SHORT COURSE IN HUMAN
RELATIONS
The SEVEN most important
words: ''I DON'T KNOW, BUT I'LL FIND OUT.''
The SIX most important
words: ''I ADMIT I MADE A MISTAKE.''
The FIVE most important
words: ''YOU DID A GOOD JOB.''
The FOUR most important
words: ''WHAT IS YOUR OPINION ?.''
The THREE most important
words: ''IF YOU PLEASE.''
The TWO most important
words: ''THANK YOU.''
The ONE most important
word: ''WE.''
The LEAST important word:
'' I.''
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